Data protection

Privacy policy

Data protection is important to us and therefore we want to inform you openly and transparently about how and to what extent we process data within the framework of our website. In doing so, we observe the applicable data protection regulations. Furthermore, this data protection declaration informs you about your rights in this regard.

Who processes your data?

This data protection declaration applies to the data processing of the following companies:

When visiting and using the website, as well as when purchasing our products:

Mutoni Proteini GmbH
Industrie Neuhof 2
3422 Kirchberg
Switzerland

E-Mail: info@proteini.ch
Website: www.proteini.ch
UID: CHE-417.630.097

If you have any questions, please contact us at any time using the contact details in our imprint.

Website

When you visit our website www.proteini.ch, our system automatically collects the following information and data:

IP address of the requesting computer
Information about the Internet browser
Information on the operating system
Information on the Internet Service Provider
Date, time and duration of the visit

By processing this data we want to ensure the security and stability of our website. Furthermore, the comfortable use and the smooth connection of our website shall be checked and improved and our internet offer shall be optimized. To marketing and statistics reasons.

The data will be stored until the storage is no longer required legally or for the aforementioned purpose. After visiting the website, the data is automatically deleted within 1 day.

Newsletter

We offer you a free newsletter on our website. If you take this opportunity, we will use your e-mail address and possibly your title and full name to contact you.

We process the data provided by you in the context of the newsletter dispatch on the basis of your given consent. Consequently, we will only send you the newsletter if you allow us to do so and agree to receive it. You can unsubscribe from the newsletter at any time, either by clicking on the link at the end of the respective e-mail or directly by sending an e-mail to info@proteini.ch

The data will be stored until the storage is no longer necessary for legal reasons or for the aforementioned purpose. With our newsletter, the data will be deleted when you unsubscribe from it.

Contact form

On our website we offer you the possibility to contact us by means of a contact form. We use your e-mail address, your title, your full name and in some cases your telephone number so that we can answer your questions.

You can also contact us via our e-mail, whereby the personal data sent with the e-mail will be used by you.

We process the data you provide us with on the basis of your consent. Furthermore, we need the data to process your contact, to ensure the security of our system and to prevent the misuse of the contact possibilities.

The data will be stored until the storage is no longer required by law or for the aforementioned purpose. This is usually the case as soon as the contact or the respective conversation with you is finished.

Chat

On our website we offer you the possibility to contact us by means of a chat. We will use your e-mail address and your complete e-mail address so that we can answer your questions.

Webshop

If you buy our products in our webshop, we use the following data to process your purchase:

Name
Date of birth
email address
Home address
Delivery address
Billing address
Phone number
Payment information

Before the conclusion of the contract and if you pay by invoice, a credit assessment may be necessary as part of the risk assessment. The legal basis for processing this data is the purchase contract. We therefore process your data in order to be able to fulfil our contractual obligations. For example, we need your name and address in order to deliver the purchased product to you.

The data is stored until the storage is no longer legally required or until we no longer need the data for the purpose.

Credit assessment and scoring

If we make advance payment, e.g. in the case of a purchase on account, we may obtain a credit report on the basis of mathematical-statistical procedures in order to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit assessment to a credit information agency and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. Upon request, we will be pleased to inform you which credit agencies we contact for this purpose.

The data will be stored until the storage is no longer legally required or until we no longer need the data for the purpose.

Cookies

We use cookies on our website, i.e. text files that are stored in your internet browser. Your internet browser automatically saves these on your computer when you visit our website. In this way the internet browser can be identified even when you visit our website again. The following data is transmitted and stored:

Language settings of the Internet browser
Content of your shopping cart

Our cookies do not cause any damage. Nor do cookies provide us with any direct information about your identity. We want to use cookies to simplify and improve the use of our website for you. For example, this information helps us to display the website again in the language you have chosen, to optimise our advertising for your possible interests.

As explained above, cookies are stored on your internet browser and transmitted to it when you visit our website. Usually, Internet browsers automatically save cookies, but you can deactivate this in your Internet browser and delete already saved cookies. Accordingly, you have full control over the use of cookies. By deactivating cookies, the online shop cannot guarantee full functionality.

Google Analytics

We use Google Analytics from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA on our website. In the case of Google Analytics, the data is transmitted by us to Google, usually to a Google server in the USA and stored there. The transmitted data is IP-anonymised and, according to Google, is not merged with other data from Google. In this context, the following data is transmitted and stored:

IP address of the inquiring computer
Information about the Internet browser
Information on the operating system
Information on the Internet Service Provider
Date, time and duration of the visit
Visited pages

By processing this data we want to analyse the use of our website and compile reports on the activities within the framework of our website. In addition, the design and visitor-friendliness of our website is to be reviewed and improved and our marketing is to be optimised. We have also concluded an order processing contract with Google according to which Facebook has to protect the data of our customers.

You can deactivate the use of cookies (which includes the Google Analytics tool) in your internet browser and delete already stored cookies. Furthermore, you can prevent the use of Google Analytics and the processing of your data in this regard at any time by setting an opt-out cookie. You can do this under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Accordingly, you have full control over the use of Google Analytics.

Google Remarketing

We use on our website the Google Remarketing application from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This enables us to display our advertisements to you - after you have visited our website - during your further internet use. This allows us to optimize our advertising and marketing and you will see ads that interest you and receive less random advertising. Cookies are also used here, which are used by Google to record and evaluate your internet use. For example, Google will record your previous visit to our website. According to Google, this data is not merged with other data from Google. According to Google, pseudonymisation is also used. You can find further information on the handling of your data in the Google data protection declaration: https://policies.google.com/privacy?hl=de&gl=de.

You can deactivate the use of cookies (which includes Google Remarketing) in your Internet browser and delete already stored cookies.

Google Maps

We use on our website a map of the "Google Maps" service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This integration requires your IP address to display the map. Your location data can also be used, but only if you have consented to this. For more information about how we use your information, please see the Google Privacy Policy: https://policies.google.com/privacy?hl=de. By embedding this map we can make our website more attractive and make it easier for you to find us.

You can prevent Google from using your information by deactivating it at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Facebook Pixel

We use on our website the Facebook Pixel application from Facebook Inc, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This enables us to show you our advertisements when you use Facebook after you have visited our website. This allows us to optimize our advertising and marketing and you will receive ads that interest you and receive less random advertising. We also receive information about user behavior and can thus optimize our website. For more information about how we handle your information, please see the Facebook Privacy Policy (https://www.facebook.com/policy.php). Facebook is certified under the Privacy-Shield Agreement and therefore guarantees to comply with the European Privacy Directive. Furthermore, we have concluded an order processing agreement with Facebook, according to which Facebook must protect the data of our customers.

You can influence the use of your data by Facebook by posting them under the following link: https://www.facebook.com/settings?tab=ads.

Transfer of data to third parties

We do not pass on your data to third parties unless (i) you have given us your consent to do so; (ii) the transfer is necessary for the execution of a contractual relationship with you; (iii) there is a legal obligation to pass on the data or (iv) the transfer is necessary to protect the legitimate interests of the person responsible or a third party and there are no interests worthy of protection in the non-disclosure of the data.

Bing Conversion Tracking

We use Conversion Tracking from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA This allows us to track user activity on our site when they come to our site through ads from Bing Ads.

If you come to our website through a Bing Ads ad, a cookie is placed on your computer. Microsoft will store information about your use of the site (e.g., time spent on the site, which areas of the site were accessed and which ad brought you to our site) and, in the case of an order based on a Bing Ad, the order value and time of the order. Information about your identity is not recorded.

This information is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days. Microsoft complies with the US Privacy Shield Privacy Policy and is registered with the US Privacy Shield Program of the US Department of Commerce. In addition, we have concluded a contract with Microsoft for the use of Bing Ads. Through this contract, Microsoft assures that they process the data in accordance with the basic data protection regulation and ensure the protection of the rights of the data subject.

If you do not wish to participate in the tracking process, you can refuse to accept cookies - for example, by changing your browser setting to disable automatic cookies. For more information about Microsoft Bing's privacy policy and cookies, please visit the Microsoft website.

Google Tag Manager

We use so-called Google Tag Manager to detect your user behaviour. The Google Tag Manager is a solution that allows marketers to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

For more detailed information, please click here: https://www.google.com/intl/de/tagmanager/faq.html

Your safety

We take appropriate technical measures to protect your data. For example, we protect your personal data from unauthorized access or illegal use. We are constantly striving to guarantee you the highest degree of confidentiality and security. We would like to point out, however, that a certain residual risk can never be excluded when data is forwarded via the Internet.

Your rights

If personal data are processed by you, you are entitled to the following rights in particular in this context:

You can revoke your data protection declaration of consent at any time.
You can demand a confirmation from us whether data about you is being processed by us. If such processing does take place, you have the right to obtain information on the category of data, the purpose of processing, the duration of storage, the origin of the data, the existence of a right to correction, deletion, restriction of processing or objection, as well as the existence of a right of appeal.
You may request the correction of incorrect data and the completion of incomplete data concerning you.
You may request the deletion of your data, unless the processing is necessary to exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
You can demand the restriction of the processing of your data if the accuracy is disputed by you, if the processing is unlawful, if we no longer need the data, but you refuse to delete them.
You may receive your data in a structured, common, machine-readable format and request that it be transferred to another person responsible for processing.
You can complain to a supervisory authority.

Timeliness and changes

This data protection declaration is valid as of May 2020 and currently valid. Due to the further development of our website and new data protection regulations, it may become necessary to update this data protection declaration. The current data protection declaration can be accessed on our website at any time.

This document has been edited with the instant web content composer. The online instant HTML beautifier make a great resource that will help you a lot in your work. Save this link or add it to your bookmarks.